Who we are
Watershed DNA, LLC
PO Box 126
Crozet, Virginia 22932 USA
If you use the contact form on the site, we collect the data you submit which may include your name, state of residence/location, email, phone number, and details related to your reason for seeking out a private consultation. If you schedule a session through our site, additional details related to your reason for seeking out a consultation will be collected and stored by Acuity Scheduling, and shared with us. The financial information is not seen by us, rather it is processed by Stripe. You can read the security policies for those vendors here:
Watershed DNA, LLC does not share with or sell information about its users or clients to any third party.
For more details, see below.
You have the right to be informed about the personal data (PD) we collect.
You have the right to request, access, and receive any PD we have about you.
You have the right to have your PD corrected if it is inaccurate.
You have the right to have your PD permanently deleted -- in other words, to be forgotten.
You have the right to restrict processing of your PD, i.e. you can allow us to store but not process it.
You have the right to object to us processing your PD.
You have the right to not be subjected to profiling based on your PD.
You have the right to file a complaint with authorities.
This website describes more about your rights under the GDPR law: https://ico.org.uk/for-the-public
EU residents, you may report concerns here: https://ico.org.uk/concerns/
Information Collected through Watershed DNA
You control the information we receive when you visit our website. The legal basis for collecting and processing your PD when you sign up for a consultation or submit information to us via the website is based on the need to enter into a contract to assist you with your question or query.
What happens if you don’t give us your PD? We may not be able to provide you with educational information (available as freely-available website content and links to other websites with information we deem helpful). Also, if we do not receive your PD, it may restrict us in providing you with the full services you request and will not allow for the transaction that reserves your scheduled appointment time with us.
We collect your PD in the Following Ways:
A computer’s web browser and/or mobile device sends information to us about how you come to be at our website and which pages of the site you visit. If you click a link from an external source that brings you to our website, or click a link to an external source from within a blog post on our site, for example, those activities are tracked. As of May 25, 2018, we do not collect this information but may wish to in the future future. If that is the case, we will set up a banner indicating that we would like to utilize cookies and provide you/website visitors with the option to opt in or out.
When Submitting an Online Form
When you use the contact form on the site, we collect the data you submit which may include your name, state of residence/location, email, phone number, and details related to your reason for seeking out a private consultation.
When Scheduling a Consultation online
When you schedule a session through our site, additional details related to your reason for seeking out a consultation will be collected and stored by Acuity Scheduling, and shared with us. The account we maintain with Acuity Scheduling is HIPAA-compliant. Your financial information is not seen by us, rather it is processed by Stripe. You can read the privacy policies for these two vendors here:
Why we need your data
We track your PD in order to:
Determine whether and how we can assist with answering your query or question
Communicate with you in order to fulfil our obligations and to complete your consultation to the best of our ability
What we do with your data
We track your PD to be able to fulfil our obligation to provide a consultation regarding your question/query. Your PD is not shared with 3rd parties unless compelled by law. We have a Data Protection plan in place to oversee the effective and secure processing of personal data we obtain.
How long we keep your data
Your data will be maintained for a minimum of 6 years after which time it will be destroyed.
What are your rights
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us by phone at +01-434-270-1550 to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office at https://ico.org.uk/.
Dated: May 23, 2018
Copyright 2018 Watershed DNA, LLC